Exquisite Slay hopes that every customer is satisfied with their order. However, if there is a reason why you aren't we will be happy to work with you for an exchange or return. To begin the process of your return, first email us with your order number and reason why you would like to make a return. When we receive the email, we will send you a shipping label that you must print out and attach to the packaging. Once we receive the packaging and inspect that it's in it's original form (unworn, unwashed, and with tags) we will process the refund back to your original payment method. Please note you have 30 days upon delivery to make a return, after 30 days we will not accept a return email.
What personal information do we collect from the people that visit our blog, website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
We closely maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We do not use an SSL certificate because of our use of PayPal.
Do we use “cookies?”
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's “Help Menu” to learn the correct way to modify your cookies. If you disable cookies, please be advised that some features will be disabled that would make your site experience more efficient and some of our services will not function properly. However, you will still be able to place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours’ or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
We do not include or offer third party products or services on our website.
No Info from someone under the age of 18
The Service is not intended for use by children under 18 years of age, and we do not knowingly collect information about children under age 18 through the Service. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian as required by law, we will delete it.
HOW TO CONTACT US
Please direct any questions or comments about this Policy or privacy practices to firstname.lastname@example.org.